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Terms of Service

Last updated April 17, 2026.

Agreement

These Terms of Service (“Terms”) govern your use of the CaseSync mobile application, the CaseSync website at https://casesync.app, and related services (together, “CaseSync” or the “Service”). The Service is operated by Cactus Code and Web Design (“we,” “us,” or “our”). By installing or using CaseSync, you agree to these Terms.

Eligibility

You must be old enough to form a binding contract in your jurisdiction and to hold a Google account to use CaseSync. CaseSync is a professional tool; you are responsible for ensuring it is appropriate for your intended use.

Subscription and billing

CaseSync is offered as a paid monthly subscription sold and billed exclusively through the Google Play Store. Pricing shown on the website and in the app is provided for reference and may be localized by Google at purchase. Renewals, cancellations, and refunds are processed by Google Play under Google’s terms and policies. Your rights and obligations for payment, renewal, cancellation and refunds are governed by Google Play’s terms; those terms take precedence over anything written here for billing matters.

  • You may cancel at any time in Google Play → Subscriptions.
  • You retain access until the end of the current paid billing period unless a Google-issued refund ends it sooner.
  • If a payment fails, your account may enter a grace period or hold per Google’s rules; the app will lock until the issue is resolved and your subscription returns to active.

Account and device

You are responsible for maintaining the security of the Google account used to purchase CaseSync and of the device where CaseSync is installed. Biometric or credential app-lock options are provided as a convenience and do not replace device-level security.

Your content

CaseSync processes case data you enter (sources, events, notes, exports) on your device. You retain all rights to your content. You are solely responsible for the lawfulness of the data you collect, store, and export, including compliance with applicable investigative, evidentiary, privacy, and data protection laws.

Acceptable use

You agree not to:

  • Reverse-engineer, decompile, or attempt to extract the source code of the Service except to the extent permitted by mandatory local law.
  • Interfere with, disable, or overload the Service, including by circumventing our billing verification.
  • Use the Service to infringe the rights of others or to engage in illegal activity.
  • Resell, sublicense, or redistribute access to the Service.

License

Subject to these Terms and your active subscription, we grant you a non-exclusive, non-transferable, revocable license to install and use CaseSync on Android devices you own or control, for your internal professional use.

Intellectual property

All rights in the CaseSync software, website, branding, and documentation are owned by Cactus Code and Web Design or its licensors and are protected by intellectual-property law. These Terms do not grant you any rights other than the license expressly described above.

Third-party services

CaseSync uses Google Play for subscription billing and may rely on other platform services from Google (for example, Play Services and Android itself). Your use of those third-party services is governed by their respective terms.

Disclaimer

The Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted or error-free. CaseSync is a tool to help organize timestamps; it does not provide legal advice, and its outputs are not substitutes for professional judgment or for following the evidentiary rules that apply to your work.

Limitation of liability

To the maximum extent permitted by law, Cactus Code and Web Design and its affiliates, officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or exemplary damages, or for any lost profits, revenues, data, or goodwill, arising out of or in connection with the Service. Our total liability for any claim arising from or relating to the Service is limited to the amount you paid us for the Service in the three months preceding the event giving rise to the claim.

Termination

You may stop using the Service at any time by canceling your Google Play subscription and uninstalling the app. We may suspend or terminate your access if you materially breach these Terms, including by attempting to circumvent billing. Sections that by their nature should survive termination will do so.

Governing law

These Terms are governed by the laws of United States, without regard to its conflict of laws rules. You and we agree that any dispute arising out of or relating to these Terms or the Service will be resolved in the courts located in United States, to the extent permitted by applicable law.

Changes

We may update these Terms from time to time. Material changes will be reflected by updating the “Last updated” date above and, where appropriate, by notice in the app or on the website. Continued use of the Service after an update constitutes acceptance of the updated Terms.

Contact

Questions about these Terms: terms@cactuscodeandwebdesign.com. General support: dev@cactuscodeandwebdesign.com.